Last updated: May 21, 2026
These Terms of Service (“Terms”) govern your access to and use of the Interspire email marketing platform and website (the “Service”), operated from the United Kingdom. By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility and accounts
You must be at least 18 and able to form a binding contract. You are responsible for your account, for keeping your password secure, and for all activity under your account. Provide accurate information and keep it up to date.
2. Free trial
Paid plans may start with a 14-day free trial. No payment card is required to begin a trial, and we do not charge you during the trial. If you do not add a payment method and subscribe, your trial simply ends.
3. Subscriptions, billing and renewal
Paid plans are billed in advance on a recurring basis (monthly or annually, as selected) once you add a payment method. Subscriptions renew automatically for the same period unless cancelled before the renewal date. Your plan includes a monthly sending allowance; additional usage may be subject to the limits shown on the pricing page. We may change prices on prior notice; changes take effect at your next renewal.
4. Cancellation and refunds
You can cancel at any time from your account settings or by contacting us. Cancellation stops future renewals; your plan remains active until the end of the period you have paid for. Refunds are governed by our Refund & Cancellation Policy.
5. Acceptable use and anti-spam
Email sent through Interspire must be permission-based. You agree that you will:
- only email recipients who have given you consent to contact them;
- never use purchased, rented, scraped, or harvested lists;
- include accurate sender information and a working unsubscribe link in every campaign;
- honour unsubscribe requests promptly; and
- comply with all applicable laws, including the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and, where relevant, the US CAN-SPAM Act.
You may not use the Service to send unlawful, deceptive, or harmful content, or to distribute malware. We may suspend or terminate accounts that harm deliverability or breach this section, and we monitor complaint and bounce rates to protect all senders on the platform.
6. Your content and data
You retain ownership of your campaigns and your contact lists. You grant us the limited rights needed to host and send your campaigns and operate the Service. We process the personal data you upload as a data processor on your behalf, as set out in our Privacy Policy.
7. Service availability
We work hard to keep the Service available and reliable, but it is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access or that every email will reach the inbox, as deliverability also depends on factors outside our control.
8. Limitation of liability
To the maximum extent permitted by law, Interspire is not liable for indirect, incidental, or consequential losses, or for loss of profits, revenue, or data. Our total liability arising from the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
9. Termination
You may stop using the Service and cancel at any time. We may suspend or terminate access for breach of these Terms, non-payment, or to protect the Service or other users.
10. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified by email or in-app, and continued use after changes take effect constitutes acceptance.
11. Governing law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, without affecting any mandatory consumer protections in your country of residence.
12. Contact
Questions about these Terms? Email [email protected].