Privacy Policy

Last updated: May 21, 2026

This Privacy Policy explains how Interspire (“we”, “us”), an email marketing platform operated from the United Kingdom, collects and uses personal data. We are committed to handling data in line with the UK GDPR and the EU GDPR.

Controller and processor roles

For data about your own account (your name, email, billing details), we are the data controller. For the contact lists and subscriber data you upload to send campaigns, you are the controller and we act as a data processor, processing that data only to provide the Service and on your instructions.

Information we collect

  • Account data — name, email address, password (stored hashed), and plan.
  • Billing data — handled by our payment provider; we do not store full card numbers.
  • Subscriber data you import — the contacts and fields you add to send campaigns.
  • Usage and technical data — log data, device/browser information, and how you use the Service.
  • Cookies — essential cookies to keep you signed in and limited analytics to improve the Service.

How we use data

We use personal data to provide and secure the Service, send and track your campaigns, process payments, provide support, prevent abuse, and meet legal obligations. Our legal bases include performance of our contract with you, our legitimate interests in running and securing the Service, your consent where required, and compliance with law.

Data residency

Subscriber data is hosted on infrastructure located in the United Kingdom and the European Union. Where any transfer outside the UK/EEA is necessary, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.

Sharing and sub-processors

We do not sell personal data. We share data only with service providers who help us run the platform (for example hosting, email delivery infrastructure, and payment processing), under contracts that require them to protect it and use it only on our instructions.

Security

We use encryption in transit, access controls, and other technical and organisational measures to protect personal data. No system is perfectly secure, but we work to keep your data safe and to notify you of incidents where required by law.

Retention

We keep account data while your account is active and as needed to comply with legal, accounting, or reporting obligations. You can delete contact data from your account at any time, and we delete or anonymise data we no longer need.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and request portability. To exercise these rights, email [email protected]. You also have the right to complain to the UK Information Commissioner’s Office (ICO) or your local supervisory authority.

Children

The Service is for businesses and is not directed at children under 16. We do not knowingly collect data from children.

Changes

We may update this policy from time to time and will post the updated version here with a new date.

Contact

For any privacy question or data request, email [email protected].